Coming soon - Canadian Contact Centre Study Findings 2007

Hello

We are delighted to welcome you to our blog, which will focus on news, updates and research relating to contact centres in Canada.

Over the past several months, we have been conducting a study across the country. Response to date has been immense, which will lead to an extensive, up-to-date 2007 view of the Contact Centre landscape in Canada. The survey will be concluding soon and the report will be available to participants by the end of November. However, there is still time to complete the survey so that you may also receive the full detailed report of the findings.

Simply click on the link below to begin:

Learning more about HR in Contact Centres in Canada
http://athena.smu.ca/survey/wrcarroll/mainsurvey.htm

The survey takes about 12 minutes to complete. Operation and Human Resource managers in contact centres in Canada are welcome to complete it.

Stay tuned for more updates of these most recent findings about contact centres in Canada.

Sincerely,
WRCarroll